Launched in 2007 Group is a UK-based credit controller, recoveries management, and business process outsourcing firm operating in both the B2C markets with offices in Glasgow and Stratford-upon-Avon. Its focus is on understanding its customers' needs and delivering innovative solutions which help build victory for them and for their clients.
Widely regarded as a leader in regards to creation and the use of new technologies has established itself as a market leader while preserving its independence from bigger less agile competitors. Considering that the companies launching back in 2008 and its staff have won lots of high profile industry awards including, Best use of technology for itself service client portal WeWantToSayYes.co.uk and in 2016 because of its voice recognition dialler platform, as well as being known for advanced use of technologies is thus far the only DCA to have won both best consumer and finest commercial DCA.
When you work with nothing is taken for granted, we take the time to get to understand you and your clients, the strategy we invent for you is special to your you could try this out company needs and evolves together with our partnership.
Customer support, has worked with the impression that regardless of the present situation a customer finds themselves dealing with, so that they can be and will always stay a valued client of our clients, this ethos ensures that works with its customers across a variety of debt kinds and era. In addition to working with clients on late arrears and aged debt balances also works with lots of clients at very early stage arrears, often at a white label capacity representing and carrying the name of a number of the UK's biggest names.
Investing in our clients, we're a professional services company working to a very high set of criteria which are regulated by the Financial Conduct Authority, and also as part of the highly regarded Credit Services Association we are dedicated to ensuring that all of our people work to the very highest of standards. Development and training play a key part in the working lives of employees at all levels, Training doesn't finish once induction is finished but is present throughout the working environment.
Quality assurance plays an integral role in all that we do at; QA touches all parts of our business enterprise and is coated Secrets of debt collection agencies - KVOA KVOA.com Tucson ... with our three line of defence and backed up through our own internal audit group and different compliance capabilities.
Groups senior management team is made up of some of the very experienced and well regarded professionals in the industry, with more than a 150 years combined experience in the world of financials.